Reporting Structure

Job Requirements

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Main Duties

• Drive new business development, client acquisition and revenue growth across the Company's service portfolio.

• Build and actively manage a qualified business pipeline from prospecting through proposal, negotiation and closure.

• Identify emerging markets, strategic partnerships and other commercially viable growth opportunities.

• Grow existing accounts through relationship management, renewals, cross-selling and introduction of additional services.

• Prepare and coordinate proposals, tenders, presentations and commercial offers.

• Provide overall coordination of the Company's day-to-day operations across HR consulting, recruitment, manpower outsourcing, payroll, training and digital HR services.

• Translate the Company's strategic priorities into clear operational plans, responsibilities and measurable deliverables.

• Ensure client assignments and projects are delivered within agreed timelines, scope, quality standards and commercial expectations.

• Monitor operational efficiency, productivity, resource utilization and service turnaround times.

• Strengthen internal processes, controls and working systems and address operational gaps as they arise.

• Monitor revenue, operating expenditure, profitability, cash flow, receivables and collections.

• Participate in budgeting, forecasting and periodic business-performance reviews.

• Monitor the commercial performance and profitability of clients, projects and service lines.

• Strengthen cost discipline, collections and financial accountability across the business.

• Support the Managing Director in evaluating financing, investment and other strategic commercial opportunities.

• Lead and coordinate employees and functional teams to achieve agreed business and operational objectives.

• Establish clear responsibilities, performance expectations and measurable targets.

• Monitor staff performance, productivity and accountability and address performance gaps appropriately.

• Support recruitment, deployment, development and retention of capable employees.

• Build a professional, commercially aware and performance-driven working culture.

• Build and maintain strong relationships with key clients and strategic stakeholders.

• Ensure client expectations, contractual commitments and service requirements are properly managed.

• Proactively address service issues and client escalations.

• Drive client satisfaction, retention and repeat business.

• Represent the Company professionally in client meetings, negotiations, partnerships and relevant business engagements.

• Provide the Managing Director with timely and accurate commercial, financial and operational performance information.

• Track agreed priorities, commitments and management actions through to completion.

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Other Requirements

• Bachelor's degree in Human Resources, Business Administration, Management, Commerce, Finance, Economics, or other related field.

• Minimum of 7 years of general professional experience, including 3–4 years of relevant experience in a managerial or supervisory capacity.

• Relevant experience preferably within HR consulting, management consulting, business advisory, or another professional-services environment.

• Demonstrable experience in business development, client acquisition, sales, and revenue generation.

• Practical experience managing client assignments, business operations, projects, and teams.

• Relevant exposure to HR advisory, recruitment, manpower outsourcing, workforce management, payroll, training, or related consulting services.

• Working knowledge of budgeting, cost management, receivables, collections, cash flow, and overall business performance management.

• Strong B2B client management, negotiation, presentation, communication, and relationship-building skills.

• Proven ability to manage multiple priorities, client assignments, and projects while maintaining quality and meeting deadlines.

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Location : : Dar es salaam
Industry :Consultancy
Company : Exact Manpower Consulting Ltd